How do i download a shared dropbox file

If you're seeing a message that says File is uploading , it's because the file hasn't finished syncing to Dropbox. A file must be fully uploaded and saved or "synced" to Dropbox before it can be previewed. If you're seeing the general error message This file cannot be previewed , there may be several possible reasons. First, verify that your file hasn't been corrupted. To do this, try to open it with some other application on your desktop.

If the file doesn't open with another desktop app, then it has likely been corrupted. Next, verify that the file has the correct extension. If an extension is incorrect, the file won't preview. If your video previews without audio, then the video file may have multiple audio streams.

If a video has multiple audio streams, Dropbox tries to preview audio. The preview will play the audio stream that's marked as "default". If no audio stream is marked as "default", the highest-bitrate stream will preview. However, sometimes the audio stream that previews is poor quality or have no sound, and the video will preview without audio. In some cases, you may have trouble previewing a. Specifically, the file may preview incorrectly, or you might not be able to edit the file.

If you're experiencing either of these issues, it's likely due to special, non-Latin characters in the file. For example, if your. If you encounter this issue, please resave the file with UTF-8 unicode encoding. You can also convert the file using an free, online file converter. This should fix the preview, and allow you to edit the file on a mobile device.

Let us know how we can improve:. Thanks for your feedback! Let us know how this article helped:. Change the owner of a shared folder Check traffic and insights Comment on a specific part of a file on Dropbox Comment on a timestamp Comment on files Create a file request Create and share Dropbox links with view-only access Creating and using folders in Dropbox Customize shared links Determine the owner of a shared folder Dropbox badge new design and features Dropbox Spaces Dropbox Transfer Edit shared Microsoft Office documents in Dropbox Follow a Dropbox folder Force download How can I manage my shared folder settings from the Dropbox badge?

How can I set an expiration date for a shared link? How can I share a link to my file using the Dropbox badge? How do I turn the Dropbox badge on or off? How to add a watermark to files in your Dropbox account How to buy on Dropbox Shop How to lock or unlock a Dropbox file How to manage team folders How to remove a link to a file or folder How to sell files on Dropbox Shop I can't share a folder or join someone else's shared folder—why? With file recovery and version history , you can easily recover an old version of your file.

Yes, you can make Dropbox files and folders public by creating a shared link to your file or folder. Anyone with this shared link can view your content without being able to edit the original file. Yes, Dropbox shared links can expire. Dropbox Professional and Business users can create a shared link with an expiration date.

The notifications you get from Dropbox shared folders are up to you. You can be notified when someone mentions you, comments on or edits your file, assigns a task to you, opens a file or folder, or shares a file or folder with you. Download report. Download eBook.

File permissions for increased security Safeguard the work you share. Compare plans. Your browser does not support the video tag.